Privacy Policy
This policy was last updated in June 2024.
Your privacy is important to us! Team Housing Solutions is dedicated to maintaining privacy and security for our customers, employees, business partners, and visitors to our website.
Personal Information
We collect personal information that you voluntarily provide to us, such as your name, email address, and phone number, strictly for internal business purposes. We only collect and use your personal information when we have a legitimate reason for doing so. Any information you provide through opt-in consent will not be shared with third parties for marketing or promotional purposes. We DO NOT sell, rent, or disclose your personal information to third parties for unauthorized use. We safeguard your data, and we are highly cautious about exposing your information to anyone outside of Team Housing Solutions. We firmly believe in maintaining security with your personal information, ensuring that it is confidential, and abiding by all privacy rights in the United States.
Personal Information Types
In the normal course of business for hotel booking and lodging services, we may ask for personal information that includes one or more of the following:
Name
Email
Phone/mobile number
Information used to verify your identity
Security of Your Personal Information
All data that is collected by Team Housing Solutions is stored in a secure, commercial-grade network database to prevent loss, theft, unauthorized access, disclosure, copying, or modification. We comply with best practices and all applicable laws regarding privacy and data protection.
Disclosure of Personal Information
In the normal course of business we may be required to disclose your information to the following:
Employees who have a legitimate reason to access your information and provide services.
Service providers, for the purposes of allowing them to provide services, like hotels, apartment complex management, or other lodging services that require your contact information, or verification of identity.
Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
How Long We Keep Your Personal Information
We keep your personal information for a limited time based on business needs. This time period will vary based on the business services we are providing (in accordance with this privacy policy). If your personal information is no longer required, we will delete it, or make it anonymous by removing details that identify you. If necessary, we may retain your personal information for compliance with a legal, accounting, or reporting obligation.
Cell Phone Communications
Team Housing Solutions respects your preferences regarding cell phone and SMS text communications. We do not collect phone numbers on this website. Our team members may request to use phone numbers internally for legitimate business purposes. We will ask for your consent to send you text messages about our bookings, upcoming reservations, services provided, changes to services, and service options. If you do not wish to receive these messages, you have the right to opt out at any time by informing us of your decision. We will honor your choice and refrain from sending you text messages.
Discretionary Use
You have the right to “opt out” of cell phone and SMS text communications. Let our representatives know if you do not want to be contacted via cell phone or SMS text messages and we will find other ways to contact you. We do not share your contact information or your consent to be contacted. Any personal information that is stored for legitimate business purposes will not be misconstrued as your consent to be contacted.
United States (Domestic) Rights Regarding Personal Information
You have the right to withhold personal information, remove your information from our database, and opt-out of communications like SMS text messages. If you have previously agreed to participate in direct communications, or marketing campaigns, you may change your mind at any time. Please note that removing your personal information from our database, or opting out of communications, will impact our ability to communicate with you for legitimate business purposes. You have the right to know what personal information is stored in our database. If you believe that any information in our database is inaccurate, out of date, incomplete, irrelevant, misleading, or unnecessary, you have the right to contact us and make changes. We will take reasonable steps to correct or remove any information that is reported to Team Housing Solutions. Please contact us if you believe there has been a breach of this privacy policy (help@teamhousing.com). We will promptly investigate your complaint and respond to you, in writing, detailing the outcome of our investigation and the steps we will take to resolve your complaint. You have the right to contact a regulatory body or data protection authority in relation to your complaint.
International Rights Regarding Personal Information
Team Housing Solutions provides hotel and lodging services in other countries that may not have the same privacy regulations as the United States. If we are required to transfer your personal information to other countries, for legitimate business purposes, we will adhere to United States regulations and act in accordance with the Team Housing Solutions privacy policy. We will protect the transfer of information to the extent that we are capable. Please note that other countries may not have the same privacy rights and data protection regulations that are enforceable in the United States.
Collection and Use of Digital Data
We collect digital data from our website, social media platforms, marketing campaigns, and associated research platforms to create insights and improve the overall user experience. We collect digital data from your devices when you browse this website or do any of the following:
Sign up to receive updates from us via email or social media channels
Subscribe or “follow” us on social media channels
Use a mobile device or web browser to access our internal business content
Contact us directly via email, social media, or any similar technologies
Mention us on social media or post reviews about our company
Reference or “tag” us in associated social media platforms
Use of Cookies
We use “cookies” to collect information about your activity on our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our website. Cookies help us track website activity and improve the overall user experience. Please note that third party websites may provide links to the Team Housing Solutions website. We cannot accept responsibility or liability for the privacy policy of third-party websites that link to our website.
Log Data
When you visit our website, our website server will automatically save Log Data provided by your web browser. Log Data may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, or technical details about any errors you may encounter. Please note that this information may include unintended personal information if your web browser or device has privacy settings that allow it. The potential for information to be exposed through Log Data could happen on any website that you visit. We cannot take responsibility for the privacy settings on your web browsers, personal computers, mobile devices, or social media platforms.
Changes to the Privacy Policy
Changes to the Privacy Policy will be posted on this page for all website visitors. Our policy may be updated periodically to reflect changes to our business processes, current acceptable practices, or legislative and regulatory changes concerning the collection and use of personal information. We will follow all applicable laws regarding changes to this policy.
Contact for Issues Related to this Privacy Policy
Please contact us if you have any questions about this policy or if you have concerns about a breach of this policy.